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terms of service

Last updated: October 2025

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Welcome to Obshop!
These Terms of Service (“Terms”) outline the rules and conditions for using our website and purchasing products from Obshop London Ltd (“Obshop”, “we”, “our”, “us”).

By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before placing an order.

 

1. Company Information

Obshop London Ltd
256A Chiswick High RoadLondon W4 1PDUnited Kingdom

Email: hello@obshop.co.uk
Website: www.obshop.co.uk

Phone: 07393914420

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2. Products and Orders

  • All products displayed on our website are subject to availability.

  • We reserve the right to modify, update, or discontinue any product at any time without prior notice.

  • By placing an order, you confirm that all information provided (including your name, address, and payment details) is accurate and complete.

  • Once your order is placed, you’ll receive an order confirmation email. Your order is accepted only when it has been dispatched.

 

3. Pricing and Payment

  • All prices are listed in GBP (£) and include VAT where applicable.

  • Payment must be made in full at checkout using one of the accepted payment methods.

  • We reserve the right to correct any pricing errors or inaccuracies that may occur.

 

For details on how payments are processed, please refer to our Payment Policy.

 

4. Shipping

  • Orders are dispatched using Royal Mail services within the United Kingdom.

  • Once your parcel is handed over to Royal Mail, you will receive a tracking notification directly from Royal Mail via email or SMS, provided you entered your contact details at checkout.

  • Delivery times are estimates only and may vary due to circumstances beyond our control, such as postal delays or public holidays.

 

Full details can be found in our Shipping Policy.

 

5. Returns and Cancellations

If you change your mind, you have the right to cancel your order within 14 days of receiving it.
Items must be returned in their original, unused condition and packaging.

For instructions on how to return your order or request a refund, please see our Return Policy.

 

6. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information.
Your data is handled securely in line with UK GDPR.

For more information, please read our Privacy Policy.

 

7. Intellectual Property

All content on this website — including text, graphics, images, and logos — is the intellectual property of Obshop London Ltd and protected by applicable copyright and trademark laws.
You may not reproduce, distribute, or use any material without our prior written consent.

 

8. Limitation of Liability

To the fullest extent permitted by law, Obshop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
This includes, without limitation, loss of profits, business, or data.

 

9. Changes to These Terms

We may update or amend these Terms from time to time.
Any changes will take effect immediately upon posting on this page, and your continued use of the website constitutes acceptance of those changes.

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10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

11. Related Policies

For full details, please review our other policies:

 

Thank you for visiting Obshop!
We’re a small business built on thoughtful design, feel-good finds and genuine care — and we appreciate you being part of it.

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