Last updated: October 2025

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At Obshop, we want your shopping experience to be smooth and secure.
This Payment Policy explains how payments are handled, the methods we accept, and how your information is protected.

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1. Accepted Payment Methods

We accept the following secure payment options at checkout:

• Credit & Debit Cards – Visa, Mastercard, American Express, UnionPay, JCB, Diners Club, Discover, Visa Electron and Maestro

• Apple Pay

• Google Pay

All payments are processed through Wix Payments, a trusted and PCI DSS–compliant payment gateway.

 

2. Currency and Taxes

• All prices on our website are displayed in GBP (£) and are inclusive of VAT where applicable.

• Delivery charges (if any) are calculated and displayed separately at checkout before you complete your purchase.

 

3. Payment Timing

Payment must be made in full at the time of placing your order.
Your order will not be dispatched until payment has been successfully authorised.

 

4. Secure Transactions

All transactions are encrypted and processed securely.
Obshop London Ltd does not store or have access to your full credit/debit card details.
Your payment information is handled exclusively by Wix Payments and their verified banking partners.

 

5. Order Confirmation

Once your payment has been received, you’ll automatically receive an order confirmation email from Wix.
This email serves as your receipt and proof of purchase.

 

6. Payment Issues

If your payment fails or is declined, please check your card details or contact your bank directly.
For further assistance, you can reach us at hello@obshop.co.uk.

 

7. Refunds

Refunds for eligible orders will be processed via the original payment method.
Please allow up to 5–10 working days for the refund to appear, depending on your bank or payment provider.
For full details on returns and refunds, please refer to our Returns Policy.

 

8. Fraud Prevention

We reserve the right to refuse or cancel any order if fraud or unauthorised activity is suspected.
This helps protect both our customers and our business.

 

Thank you for shopping with Obshop.
Every transaction is processed with care and security — so you can enjoy your feel-good finds with peace of mind.