Last updated: October 2025
 
At Obshop London Ltd (“Obshop”, “we”, “our”, “us”), we are committed to protecting your privacy and keeping your personal information safe.
This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

1. Who We Are
Obshop is a design-led home decor & lifestyle objects shop based in the United Kingdom.
We operate through the website www.obshop.co.uk
Company name: Obshop London Ltd
Address: 256A Chiswick High Road, London W4 1PD, United Kingdom
Email: hello@obshop.co.uk
Phone: 07393914420

2. Information We Collect
We may collect the following types of information:

• Personal information such as your name, billing and delivery address, phone number and email address.

• Payment details, processed securely by Wix Payments or other payment providers — we do not store full card information ourselves.

• Order and delivery details, to fulfil and track your purchases.

• Email preferences, when you opt in to receive updates or marketing emails.

• Analytics and cookies, including information about how you browse our site (via Google Analytics and Meta Pixel).
   

3. How We Use Your Information
We use your information to:

• Process and deliver your orders

• Communicate with you about your purchase or account

• Send you marketing emails if you’ve chosen to subscribe

• Improve our website and customer experience

• Meet legal, tax or accounting obligations

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails.

4. Sharing Your Information
We only share your information with trusted third parties where necessary to provide our services, including:

• Wix (website and payment platform)

• Royal Mail (for shipping and delivery updates)

• Email service providers are used for customer communication and newsletters

• Analytics tools such as Google Analytics and Meta Pixel

We never sell or rent your data to third parties.

5. Cookies and Tracking
Our website uses cookies to ensure a smooth browsing experience and to help us understand how visitors use the site.
You can manage or disable cookies through your browser settings at any time.

6. Data Retention
We retain your information only for as long as necessary to fulfil the purposes outlined above — typically for the duration of your customer relationship or as required by law.

7. Your Rights
Under UK data protection law, you have the right to:

• Access and receive a copy of your personal data

• Correct inaccurate information

• Request deletion of your data (where legally possible)

• Withdraw consent to marketing at any time

To exercise your rights, please contact us at hello@obshop.co.uk.

8. Security
We take appropriate security measures to protect your personal information from unauthorised access, alteration, or loss.
All payments are processed through secure, encrypted systems managed by Wix Payments.

9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Thank you for trusting Obshop.
Your privacy matters to us — and we’ll always handle your data with care.